OpenText vs MFiles: Which is Better for Business Process Automation?

Is your Santa Ana-area organization taking advantage of business process automation software to simplify workflows and expand your staff’s efficiency? If not, you’re probably wasting valuable time and financial resources.

With business process automation functionality, you can automate repetitive, regimented processes, so it makes your business processes more efficient, saving on personnel time, and guaranteeing your team members can focus on activities that grow the company.

Right now, we're comparing two of the most widely used enterprise content management (ECM) software obtainable today for business process automation: M-Files and OpenText. We’re happy to evaluate both, alongside each other and give insight to how we maximize these tools at Wave.

But first, let's start with a primer on what business process automation is and how it operates.

What is business process automation?

Business process automation (BPA), also called business process management (BPM), is the use of automated technology to ease routine, rules-based processes namely sending records, data entry, onboarding a new staff member, routing wages, or processing accounts payable affairs.

Modern automation platforms takes advantage of innovative technologies like robotic process automation (RPA), artificial intelligence (AI), and machine learning (ML) to perform these tedious tasks on your staff’s behalf.

By automating tasks that would normally use up valuable man-hours, you can divert your prized human resources to other areas of the company where they can be more productive.

Automation also reduces the probability of manual error, miscalculation, and process bottlenecks - all these take away from a business’ main point.

How do I know which tasks I can automate?

Not all business process is befitting for business process automation. The proper task is the particular that’s done recurrently and can be explained by user-defined regulations and actions.

What to search for in a process that can be robotized:

• Does it require that it be systematically done in the same manner across the organization?

• Is it a standard, sustainable process?

• Is it important that the task is perfect?

• Does the process involve an enormous amount of work?

• Does it call for numerous people to do?

• Is it delay-sensitive?

• Does there need to be an audit report for this process?

M-Files vs OpenText Comparison

M-Files Pros and Cons

M-Files is a robust ECM tool that provides both on-premise, cloud solutions, or a hybrid version depending on your business requirements. It offers automation functionality to simplify your business processes and workflows as well as intelligent information management.

At Wave, we often employ M-Files as a unidirectional information collector for a client's different tools and information. In this manner, we can assist a client experiencing rapid growth, the capacity to connect all of their processes and information, and experience greater dexterity during digital transformation.

M-Files is an excellent, extensible tool for patrons who have no existing goliath ECM like OpenText Documentum already installed in their organization.

But, with MFiles it's critical to note that assembling automation compels the purchase of an add-on called a 'vault'. M-Files available vaults are Document Management, Contract Management, Back Office, HR, Project Management, GDPR, and QMS.

Cost is fixed on a case-by-case basis contingent on the qualities your business calls for.

OpenText Pros and Cons

OpenText is an Enterprise Information Management (EIM) software that allows businesses to better leverage enterprise details, industrialize156] monotonous workflows, build a more extensible business model, and lower risks correlated to information governance and intellectual property.

It can be deployed on-premises in a data facility or by means of the cloud.

At Wave, we normally see OpenText applications operated by using one of the following methods: with Documentum as a deeply rooted ECM or via Application Extender (AX) which acts as a reduced, build-as-you-go substitute to Documentum.

Documentum is presented fully featured and eager to clear up any business difficulty you bear. The problem with Documentum is that the interface is a tad intricate, it demands tedious subsistence, and upgrades, along with the application itself, are costly.

For businesses that have already made an investment in Documentum and don't wish to uproot the application and start over, Wave can aid with software upgrades and improvements in such a way that businesses can get the full benefit of their ECM ecosystem.

With Application Extender, the user experience and user interface (UI/UX) are rather distinct from Documentum which a number of clients like.

It's an excellent substitute for businesses who are not interested to invest in Documentum, and it can be built to solve any business dilemma.

The drawback to AX is that it is not completely loaded when acquired like Documentum, instead, connectors and extensions will be necessary to be built in to create increased functionality and set up automated workflows.

Same as M-Files, the rate of Documentum and Application Extender are set on a case-by-case rationale contingent on the characteristics your organization requires.

Let Wave Help You Execute and Streamline Your BPA Software

If your business is new to business process automation, or you've already begun streamlining processes but wish to enhance your platforms to achieve more, Wave can be of service.

Wave helps companies similar to yours on a daily basis to apply automation cloud, SaaS or on-premise solutions, content management systems (CMS), and enterprise resource planning (ERP) tools.

We assist our customers to streamline their tasks end-to-end across the entire lifecycle, program tedious, repetitive processes, and integrate the overall technology infrastructure to eliminate siloes and produce long-term scalability for theircompany.

Already using a legacy platform, and have no desire to start all over again? Not a problem!

Wave can go hand-in-hand with your company and enhance your current business applications by way of add-ons, assimilations, and connectors so you can get more from your current tech stack without needing to start over with a new service supplier.

We're more than adequate to work with ECM solutions like M-Files, OpenText and Microsoft Sharepoint, or every other content services platform you're currently executing.

If you'd like to learn more about how Wave can contribute to digital transformation and business process automation in your Santa Ana organization, contact us today.